You will receive a bill every two months. Billed amounts are based on meter readings for water used during the previous two months. Bills are due upon receipt and must be paid within 21 days from the date of the bill. The water may be turned off for nonpayment upon reasonable notice. Additional fees are charged for delinquent accounts. There will also be additional fees if service is shut off for non-payment or if a check is returned. If you have questions regarding your water bill, or wish to dispute it, please call the District Office at 707 996-1037. For general questions about your water bill, see our customer FAQ's.
- Mail in a check or money order using the return envelope to VOMWD, P.O. Box 280, El Verano, CA 95433.
- In person at our office – We are open weekdays between 8:00 am and 5:00 pm with a 1/2 hour lunch break from 12:00-12:30 pm. Our address is 19039 Bay Street, El Verano. We accept cash, checks and money orders.
- Online Bill Payment – If you are a District customer and would like to make an online payment, click here.