Valley of the Moon Water District serving the Valley since 1962

Water Service FAQs

Can you tell me where my water meter is located?
What is my water pressure?
Why did you change my meter?
My meter box is full of murky water. How do you read the meter?
My meter is buried with dirt. How do you read the meter?
Can water meters over register or record more water than is actually used?

 

Can you tell me where my water meter is located?
We have records on the location of each water meter, with measurements to other prominent objects so that the meter can be found if it becomes buried. The District also maintains records on the age of the service, size and type of piping and if the meter has ever been moved, upsized or replaced. If you want to get the exact location of your meter, call the District Office at 707/996-1037.

What is my water pressure?
Pressure gauges that attach to hose bibs are available at local hardware stores.  Alternatively, you may call the District Office at 707/996-1037, if you need assistance in finding out your water pressure,

Why did you change my meter?
Nothing lasts forever, and meters, like most things in life, tend to slow down with age. Based on sample tests, we have determined that water meters are accurate for about 20 years, or after 3 million gallons of water has passed through the meter.  The meter manufacturer certifies the accuracy of your new water meter.

My meter box is full of murky water. How do you read the meter?
The meter readers have a plastic tube, which is sealed with clear plastic on one end. The meter reader places the tube on top of the register to get the read. The clear plastic tube displaces the murky water providing the meter reader a clear line of sight to capture the reading.

My meter is buried with dirt. How do you read the meter?
We dig out the box just enough to expose the register cap, wipe off the face of the register above the odometer dial, and get the reading. It doesn't matter if the meter itself is buried. Meter readers often rub their meter hook (the tool they use to remove the meter box lid) over the face of the register to expose the odometer type dial.
If you don't believe your meter is being read, read it yourself and compare the results to the reading printed on your water bill. Be sure to make allowances for any difference between the day you read the water meter and the day it is read by the meter reader.

Can water meters over register or record more water than is actually used?
All of our residential water meters (meters 1" in size and smaller) are positive displacement meters. We buy this type of meter because when they fail, they fail in favor of the consumer. The manufacturer certifies the accuracy of the meters when they are new. With age and extended usage they either maintain their accuracy or they slow down.